Price Match Guarantee
At Rooftop Tent Outpost, we are committed to providing you with the best value for your money. If, within six months of your purchase, you find a lower price on an identical item from a qualifying retailer, we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
How It Works:
- Find a Lower Price: If you find a lower price on an identical product from a qualifying retailer within 6 months of your purchase, let us know.
- Contact Us: Provide us with the competitor’s price and details of the product. You can reach us at CustomerService@RooftopTentOutpost.com
- Verification: We will verify the price and product details. The product must be identical in brand, model, and condition.
- Price Match: Once verified, we will match the competitor’s price and adjust your order accordingly.
Terms and Conditions:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The item must be identical in brand, model number, and condition.
- The lower price must be available to the general public and in stock.
- Price match applies to the final price, including any shipping or handling fees.
- Price match requests must be made at the time of purchase or within 6 months of your purchase from Rooftop Tent Outpost.
- We reserve the right to limit the quantities of price-matched items.
Our Commitment:
We strive to offer the best prices and service. Your satisfaction is our top priority, and we are here to ensure you get the best deal on your camping essentials.
If you have any questions or need assistance, please don't hesitate to contact us at CustomerService@RooftopTentOutpost.com.
Thank you for choosing Rooftop Tent Outpost!